FAQS

Our top frequently asked questions.

Where will the photographers be at my ceremony? 
GFP Graduations are located in the Undercroft of Winthrop Hall at the University. Signage will be displayed on ceremony day for your convenience.

What sort of photographs will be taken?

  • Studio Portraits: On the day of your ceremony we will have portrait studios set up from 12pm to take your photos. Whether you require an individual portrait or unlimited extra poses (photographs) with family & friends, GFP Graduations provide an extensive range of photography options, packages and single photographs for you to choose from.
  • Degree Presentation Photos: All graduates will be photographed as they cross the stage and shake hands with the Chancellor. Stage photographs may be viewed and purchased immediately after the ceremony.  Also, a complimentary download is available to UWA graduates via  www.gfpgraduations.com.au  24 hours after your graduation ceremony.

How long will it take to receive my order? 
Please allow 10-15 working days for delivery in Australia, and 15-20 working days for international delivery.  Any queries regarding the status of your order can be made by phoning our Customer product Department (1300 360 445) or by email at info@gfp.com.au. We guarantee speedy and safe delivery of your photographic products, so should your order be damaged in any way, please phone us for immediate resolution.

What time will the photographers start? 
For your convenience we will have our studios set up from 12pm on the day of your ceremony in the Undercroft at Winthrop Hall. You are welcome to come in and have your photographs taken before the ceremony and leisurely view our range of frames, plaques and merchandise.  Even if your parents and friends are not with you at this time, you can register at our photography studios and have your individual portraits taken. Your family and friends are welcome to have photographs after the ceremony - this helps to keep waiting times to a minimum.

We will also have a Photographer available to shoot outside in the impressive grounds of UWA. To secure a booking, please arrive between 12pm-4pm. 

Do the photographers have to stop before the ceremony? 
Yes. We cease photography prior to the ceremony to allow all graduates time to be seated. Our studios will reopen for photography immediately after the completion of the graduation ceremony.

If I don't come early, can I still have photos after the ceremony? 
Yes. Photography will recommence immediately after the completion of the ceremony.

I want to be early and have my photographs before the ceremony, but I don't have my certificate? 
No problem, we will provide a suitable University folder for this purpose.

Do I need to register my interest or make a booking? 
No bookings are required for photography inside the Winthrop Hall Undercroft. Simply proceed to our studios before or after the ceremony.

If you choose an outdoor photography session at the University, please arrive between 12pm-4pm.  Phone 1300 360 445 to make enquiries.

Do you have staff to help me with my regalia? 
Our staff will present your gown, colours and/or mortar board correctly.

I have a large family, can they be included? 
Yes, we actively encourage you to include family and friends in your portrait sitting.

What if I am returning overseas straight after the ceremony? 
We offer an Express USB containing all of your studio images which is available to take home straight after your studio sitting. 

If I don't have photographs at my ceremony, can I come to the studio? 
Yes, we have a local studio available for this purpose. Bookings are essential and a sitting fee of $40 will apply.  Please phone Customer product (1300 360 445) to make a booking or any enquiries.

Can you explain the photographic packages? 
The full range of our studio portrait packages can be viewed here.

Is a login required to view my stage photos? 
No login is required to view stage photos online.  Login details are only required to view studio portraits.

What if I am unhappy with my photos? 
If you are unhappy with your photos please contact our Customer product Department (1300 360 445) or info@gfp.com.au to discuss your problem. We want you to be happy with your photographs and will endeavour to provide an acceptable solution for you. We can also arrange a complimentary studio re-shoot if preferred.

 

FRAMES 
Where can I see the frames? 

They will be on display in the Merchandise Marquee, next to the Undercroft, on ceremony day. 
 

What frames do you have on offer? 
Click here to view our complete range of frames.

What colour mat boards do you have on offer? 
Click here to view our complete range of mat boards available.

Do the mat boards have the University Crest? 
Only the official University blue mat boards display the embossed crest.  

Can I take the frame home the same day? 
Yes.  We will frame your Degree on Graduation Day and you can take it home straight away. To avoid waiting, simply place your order before the ceremony so we can have your frame ready to complete when you bring your award back for framing after the ceremony.  All testamurs are photocopied prior to framing and presented to the graduate at no additional costs. 
Note: All materials used are conservation industry standard and provide an acid free protection to your certificate.

 

PLAQUES  
Where can I see the plaques? 
They will be on display in the Merchandise Marquee, next to the Undercroft, on ceremony day. 
 

What plaques do you have on offer? 
Click here to view our collection of plaques.

Do you use the original certificate? 
No. We scan your original certificate on the day so that the correct information will be used on the plaque.

What are the prices? 
Click here for our prices.

Can I take the plaque home the same day? 
No.  Plaques are specially made for you, so please allow 4 to 6 weeks delivery.

 

DVD 
Can I order a DVD of the actual ceremony? 
Yes. By special arrangement with The University of Western Australia, you can celebrate your Graduation with family and friends by purchasing your own copy of the ceremony. The DVD features scenes of the full graduation ceremony including the formal address and each personal stage presentation. DVD's are available for you to purchase either on their own, or as part of a Stage Presentation Package.

 

BEARS
Where can I see the bears? 

They will be on display in the Merchandise Marquee, next to the Undercroft, on ceremony day. 
 

What bears do you have on offer? 
Click here to view our complete range of bears & puppies available.

Can I purchase a bear with the University regalia? 
Yes. We have gowns and hoods for your selected bear with your faculty colours available. Our cute puppies also come with ribbon and year badge in the faculty colours of your choice.

What are the prices? 
Prices vary. View all prices and styles here.