FAQS

Our top frequently asked questions.

Where will the photographers be at my ceremony? 
Photography studios will be set up at Hub Central. Clear signage will be displayed on the day for your convenience.

What sort of photographs and products will be available on the day? 
Our professional photographers will be available on ceremony day to take a variety of individual and family photos for you.  We offer a range of products including:

  • Studio Portraits: On the day of your ceremony we will have portrait studios set up to take your individual and family photos. You will be notified by SMS and email as soon as your images are online - usually instantly. You can then view and purchase from our extensive range of photography options available on the website. To view our range, click Products.
     
  • Stage Presentation Photos: All graduates will be photographed as they cross the stage and accept their degree. These photographs will be available for viewing and purchase immediately after the ceremony.
     
  • Premium Studio USB product - This express product is perfect for those graduates who want to take their images home immediately.  The photographer will take a variety of individual graduate images plus family and friends.  All high res images are loaded onto a USB and can be taken home straight after the event.


How long will it take to receive my order
Please allow 10 working days for delivery in Australia, and 15-20 working days for international delivery. Any queries regarding the status of your order can be made by phoning our Customer product Department on 1300 360 445 or by email at info@gfp.com.au.

We guarantee speedy and safe delivery of your photographic products. Therefore should your order be damaged in any way please telephone our Customer product Department for immediate resolution.


What time will the photographers start? 
Photography will commence 2 hours prior to the ceremony time. Once you are gowned, please proceed straight to our photography studios to have your individual and family photos taken.  Even if your parents and friends are not with you at this time, we recommend you register at our photography studios and have your individual portraits taken. Your family and friends photos can be taken after the ceremony. This helps in keeping waiting time to a minimum.
Please note: Graduates must arrive for the student briefing 70 minutes prior to the ceremony commencing.

Do the photographers have to stop before the ceremony? 
We stop photography prior to the ceremony to allow all graduands time to be seated. Our studios re-open for photography immediately after the conclusion of the graduation ceremony.

If I don't come early, can I still have photos after the ceremony? 
Yes, photography recommences immediately after the conclusion of the ceremony.

I have to leave immediately after the ceremony finishes, how can I have photos on the night? 
We suggest that you arrive as early as you can before the ceremony.  Our studios are set up 2 hours before the ceremony for this purpose.  Please note: Photography is not conducted during the ceremony. 

I want to be early and have my photographs before the ceremony, but I don't have my certificate? 
We will provide a suitable university scroll for this purpose.

Do I need to register my interest or make a booking? 
No bookings are required, as we understand that graduates need to be flexible. Simply proceed to our studios before or after the ceremony.  We do offer pre-registration on our website which saves time on the day and only takes a few minutes to complete.

Do you have staff to help me with my regalia? 
Our staff will help you with your gown, colours and mortar board before your photography session. Small hand mirrors are available upon request to ensure you are happy with your appearance.

I have a large family, can they be included? 
We will happily include all your family and friends attending with you at the ceremony.

What if I am returning overseas straight after the ceremony? 
If you are returning overseas directly after the ceremony, you may want to consider our new Premium Studio USB product, which allows you to take your images as soft copy on USB home with you.
GFP will send your photographs to you wherever you live,  postage charges for overseas do apply and please allow a little extra time for delivery.

Is a login required to view my Stage Presentation Photograph?
No login is required to view your Stage Presentation images online. Login details are only required to view studio portraits.

Can I purchase flowers and merchandise at the ceremony?
Yes, GFP offers fresh flower bouquets at the ceremony and a range of graduation teddies and merchandise.


GOWNING 

Do I have to wear Academic Dress to participate in my Graduation Ceremony?
Yes.  You will be required to wear the prescribed academic dress for the Degree or Diploma in which you are graduating.  This includes a gown, a mortar board, hood and/or stole in the appropriate colour.

I am receiving a Double Degree, how do I order my Academic Dress?
If you are receiving both Degrees in the one ceremony, then you only need to place one order. You will only need to wear the hood for the ceremony you are attending or the highest award you are receiving.

If you are receiving your Degrees in separate ceremonies, then you will need to place two orders, one for each ceremony.

Please ensure you check the University's website to confirm your requirements.

How do I book my Academic Dress?
GFP Graduations provide an easy on-line solution to order and pay for your gown hire.  Simply go to www.gfpgraduations.com.au and follow the prompts.  Once you have completed your order you will receive an email confirmation.  Please present this confirmation at the Gowning counter to collect your gown.

If you have any queries, please contact Customer Service at gowning@gfp.com.au or 1300 360 445

When do I hire my Academic Dress?
You must book your gown a minimum of 3 days in advance of your ceremony day (to avoid a late booking fee of $35).

How do I work out my gown size?
When you place your order online you will have the option to select your size e.g. extra small, small, medium, large etc and we will also ask for your height, this will allow us to ensure you have the correct size. 

Where and when can I collect my Academic Dress?
Academic dress can be collected from the Harry Medlin Dining Rooms, Union House, University of Adelaide campus.
11am ceremonies – pick up is from 8am – 9:45am the morning of your ceremony
2pm ceremonies - pick up is from 10am – 12:45pm the afternoon of your ceremony
Directions to the Harry Medlin can be found using this link http://www.adelaide.edu.au/campuses/northtce/
         
When do I return my Academic Dress?
Gowns and hoods must be returned after you have finalized your photography, to the Harry Medlin, North and South dining rooms, Level 4 Union Building, within 2 hours of the ceremony finishing. Failure to return your Academic Dress within this period will incur a late fee. Please refer to the Terms & Conditions below

What if I don't have credit card - can I pay cash? 
We highly recommend you use our secure online ordering system to ensure availability. Your receipt will be emailed to you.  Please print and present this receipt at the Gowning counter to collect your academic dress.  Alternatively, you can contact GFP to make a booking to pay on the day using cash and/or debit transactions. 

Do I have to wear anything specific under my gown?
It is important to note the gown is open at the front; therefore what you are wearing underneath is visible. It is for this reason we recommend you wear business attire, and comfortable shoes. It is also a good idea to remove jackets and coats before gowning as the gowns are quite heavy and can cause you to feel warm.

How much will my Academic Dress cost to hire?
Hire prices vary depending on your requirements - as a general rule:

Bachelor Degrees:

  • Gown - $40

  • Hood - $20

  • Trencher/Mortar Board - $20

Doctorates:

  • Gown - $60;

  • Hood - $30

  • Bonnet - $30.

For full pricing please visit the products section of this website.

 

Terms and Conditions

 

  • Academic Dress Hire - Academic Dress MUST be booked a minimum of  3 days in advance of your ceremony day to avoid a late booking fee of $35.

  • Return of Academic Dress - Academic Dress is to be returned within 2 hours of conclusion of your ceremony. Failure to return Academic Dress on time will incur a charge equivalent to the balance of the purchase price of the regalia. Purchase price is three times hire price.

  • Cancellation of Order - If you need to cancel your order please contact Customer Service to arrange your refund. Generally refunds are not applicable if your cancellation occurs within 3 days of your ceremony.